General Electric Money America Assignment Example | Topics and Well Written Essays - 1500 words

General Electric Money America - Assignment Example The GE money customers believe in the company’s â€Å"trustworthy, speed, value, accessibility and flexibility† (Goldsmiths & Carter, 2010). These make them prefer their services. GE Company is the leading provider of credit services to consumers and retailers within fifty countries around the globe. In addition, the company supplies financial products such as credit cards, personal loans, bankcards and mortgagees among other services. GE Money Americas was facing dissimilar challenges before it got interested in change. The major issue that affected the company in the provided case study was solving the staffing dilemma. In 2000, GE Money Americas encountered some challenges in its staffing, which affected the delegation of the staffing process, inconsistence interview process and it had a poor quality candidate from small institutions (Goldsmiths & Carter, 2010). In addition, the company’s staffing process was unsustainable, whereby the cost of hiring was over $8,000 exceeding the time to fill the vacant positions for over three months. Secondly, the company needed some changes because it was facing problems regarding the applicable technology. After GE Money Americas identifying the solution to its staffing process, it thereafter encountered difficulties in handling the high volume of applicants that it was getting. Consequently, this negatively affected the manner in, which the company staff was functio ning (Arnold, 2008). This challenge occurred due to poor technologies applicable to the company, which hindered it from attaining high volumes of recruiting program. The poor technologies made GE Money Americas encounter the following technological problems.